Group fitness class bookings
Our group fitness instructors pride themselves on delivering a high standard of classes to our members and community, and we thank you for your excitement and patronage in return.
Classes can be cancelled via The Forum app or your Forum customer portal any time up to 2 hours before the starting time of the class. After this, you must contact our Member Relations team to have your cancellation processed with good reason. Please cancel any classes you cannot make with ample time to give others a chance to book in.
Currently, members can have up to two  bookings per day and six  active future classes booked at any one time. Bookings for classes open fourteen  days in advance.
We are currently working on an automated email reminder system to support class bookings and will provide further information on this ASAP.
This new system is about creating a sense of fairness in our community and we thank you in advance for collaborating with us.