MEMBERS AND
MEMBERSHIPS

WHY THE
FORUM?

The Forum is a leader in providing quality health, fitness, sport & recreation services to Newcastle University Students, and the local community and surrounds. With state of the art facilities spread across two beautiful locations, it's our goal to enable the University of Newcastle and the wider community to actively participate and realise the benefits of sport, health and wellbeing, powered by excellence, knowledge and research. Becoming a member at The Forum means you're part of our family.

A family where we will support, encourage, challenge and facilitate your growth in whichever way you need. Learn to swim, join a social sporting team, challenge yourself in a fitness class or work one on one with one of our qualified Personal Trainers.

The Forum is a registered COVID Safe business. The Forum University and The Forum Harbourside are operating in compliance with NSW and Federal Government COVID-19 restrictions.

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FLEXIBLE OPTIONS

BODY COMPOSITION SCANS

NO JOINING FEES

NO HIDDEN FEES

ACCESS TO TWO EXCEPTIONAL FACILITIES

STATE OF THE ART AQUATIC CENTRE

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Powered by research and excellence through the University of Newcastle

Need to know more?

MEMBERSHIP INFORMATION

FITNESS PASSPORT

Join The Forum family through your Fitness Passport membership.

No joining fee - No additional fees - Full membership access

FITNESS AUSTRALIA QUALITY ACCREDITED
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By joining The Forum you can rest assured that you are in safe hands.  The Forum is the ONLY fitness business in the region to hold Fitness Australia Quality Accreditation

The Fitness Australia Quality Accreditation program is based on a culture of continuous quality improvement and business development to raise the standards and credibility within the fitness industry. The aim is to improve service delivery that’s meaningful. At The Forum we pride ourselves on being an industry leader. All Forum Fitness staff are professional members with Fitness Australia. The Australian Fitness Industry Quality Program entails a four step process that is strengthen by an independent third party external assessment organisation.

The program is based on six performance criteria:

  • Professionalism - Service delivery is professional, effective and appropriate to the client’s needs.
  • Safety - Programs and services are delivered safely through a comprehensive risk management approach. Facilities and equipment are of a high standard.
  • Customer Care - The customer is at the centre of the business and is always treated with care and respect.
  • Information and Knowledge - Data and information are used effectively.
  • People - The workforce is capable of delivering and supporting the services being offered.
  • Leadership - The business is capable of delivering and supporting the services being offered.
HEALTH FUND REBATES

Did you know you may be able to claim our services through your Private Health Fund?

  • Exercise physiologist consultations
  • Personal training sessions
  • Gym membership fees
  • Dietitian consultations.

We know the Health Fund lingo differs, so we've tried to help.  If you're with the following providers, it may be as simple as a signed GP form supplied by your health fund.

We want all our members to claim their health benefits.  If your Health Fund provider covers our services, but they're not listed here, contact us and we'll add them to the list.

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Alternative and Complementary Therapies

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Active Lifestyle Package

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Natural Therapies

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Flexi Extras

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Therapies

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Healthier Lifestyle

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Healthy Lifestyle Program

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Essential Extras & Healthy Lifestyle

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Platinum Extras, Prevention & Health Management

MEMBER PORTAL

Current members can login to the member portal with the email address attached to your current membership. If you have never logged in before, click the Forgot Password link to reset your account.

The member portal will allow you to manage your Forum membership including:

  • Book a spot in group fitness classes
  • Update your personal information
  • Apply a membership freeze (timestop) to your current membership (terms and conditions apply)
  • Manage and track your membership payment details
  • Renew your membership or sign up to a new contract
  • Make additional bookings including Learn to Swim, My Wellness Assessment, kids holiday programs and more

If you are having trouble accessing your member portal, the Member Relations team at reception can support you with this. See them on your next visit or reach out on 4921 7001 or info@theforum.org.au

MEMBERSHIP REQUESTS

Membership Freeze (timestop)

Members can use their member portal to activate a membership freeze (terms and conditions apply). Current members can login to the member portal with the email address attached to your current membership. If you have never logged in before, click the Forgot Password link to reset your account.

Membership Transfer or Cancellation

The Member Relations team are here to support you with all your membership needs. Please select one of the drop downs below if you would like to transfer or cancel your membership.

MEMBERSHIP TERMS AND CONDITIONS

By accessing a NUsport Managed Facility or participating in any NUsport Program You (on Your own behalf or as guardian of Your child) acknowledge and agree that these terms and conditions together with any application or membership form to which these terms are referred or attached make up a binding agreement between You and NUsport. This Agreement is accepted by either signing the application or membership form, paying the relevant membership or program fees or accessing any NUsport Managed Facility or participating in any NUsport Program after receiving notice of this Agreement.

UNIVERSITY OF NEWCASTLE STUDENTS, SEE WHAT OPPORTUNITIES AND OFFERS ARE AVAILABLE FOR YOU

FREQUENTLY ASKED QUESTIONS

How much does a Forum membership cost?

Memberships start from as little as $18.00 per week with the ease of fortnightly direct debits.

Have a look at our complete range of options here.

I’m a University of Newcastle student, do I get a member discount?

At The Forum we offer current University of Newcastle students discounted memberships starting from $11.50 per week.  Have a look at our complete membership options specific to University of Newcastle students here.

Can I attend casual group fitness classes?

Group fitness classes (including Skill Athletic) are free to all current members only.  Bookings are essential, please book your spot using The Forum App.

Have a look at our complete range of membership options here.

Do I need to be a member to use the gym?

You can pay $20.00 for a casual entry if you are not a member or purchase a 5 visit pack for $65.00.

Do I need to be a member to use the pool?

You can pay $6.00 for casual entry if you are not a member, or purchase a 20 visit pack for $108.00.

Do I need to bring a sweat towel?

Sweat towels are compulsory.  Use a clean sweat towel for each session.  We recommend you use one as a barrier on the equipment and one to towel off perspiration while exercising.

How do I download The Forum App?

The Forum App can be downloaded through the Apple Store or Google Play (look for The Forum logo).  It can take up to 24 hours for your account to be activated.  Member Relations can support you through this process.  Phone 02 4921 7001 or email info@theforum.org.au

Where do I park when I visit The Forum?

Transport guides have been created to help you find The Forum on your first visit and explain different options for parking.

University Transport Guide

Harbourside Transport Guide

Forum members who are not University of Newcastle students or staff can purchase a parking permit for The Forum Sports & Aquatic Centre for $50.00.  Terms and conditions apply.

MEMBER OF
THE MONTH

PETER LEE

Congratulations to our latest Member of the Month, Peter. Our ‘Member of the Month’ receives a Forum merchandise pack that includes a Forum tote bag, keep cup, tank top, sweat towel and drink bottle. Will you be next?

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THE FORUM APP GIVES
YOU EXTRA FLEXIBILITY

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THE FORUM APP GIVES YOU EXTRA FLEXIBILITY

THE FORUM APP GIVES YOU EXTRA FLEXIBILITY

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